Podcasts

  • When Customers Leave

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    http://toughthingsfirst.com/wp-content/uploads/Episode-69-Ray-Guy-when-customers-leave.mp3There seem to be two different types of customer defection problems. Big, sudden, critical client losses and slow trickles....

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  • CIO … Optional

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    http://toughthingsfirst.com/wp-content/uploads/Episode-78-CIO.mp3Is a Chief Information Officer necessary? Ray Zinn discusses what a CIO does, and why your company may not...

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  • Good Listeners

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    http://toughthingsfirst.com/wp-content/uploads/Episode-79-GoodListeners.mp3Great entrepreneurs are good listeners, while some entrepreneurs just think they are good listeners. In this Tough Things First...

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  • Selling

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    http://toughthingsfirst.com/wp-content/uploads/Episode-80-Selling.mp3Selling a new product in a crowded field. In this addition of Tough Things First, Ray Zinn gives advice...

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  • Avoiding Risk

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    http://toughthingsfirst.com/wp-content/uploads/Episode-77-AvoidRisk.mp3Resisting the temptation to avoid responsibility. In this Tough Things First podcast, Ray Zinn is quizzed about our changing...

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  • Picking Mentors

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    http://toughthingsfirst.com/wp-content/uploads/Ray-Guy-picking-mentors-Episode-65.mp3Every startup needs a mentor, or even a few. But who should you choose. The one your VC insists...

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  • Startup Hurdles

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    http://toughthingsfirst.com/wp-content/uploads/Ray-Rob-Paul-Startup-Hurdles-episode-76.mp3Tough Things First guest host Rob Artigo, talks with Ray Zinn and Ray’s former employee, Paul Moore, to explore...

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  • Trust

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    http://toughthingsfirst.com/wp-content/uploads/Episode-64-Ray-Guy-Trust.mp3What is trust and why does management lose it? Ray Zinn, the longest serving CEO in Silicon Valley, discusses...

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  • The Good Boss

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    http://toughthingsfirst.com/wp-content/uploads/Ray-Rob-Paul-Good-Boss-episode-75.mp3Anyone who has worked in enough companies knows good and bad bosses. Tough Things First guest host Rob Artigo,...

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  • Quitting to Succeed

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    http://toughthingsfirst.com/wp-content/uploads/Ray-Guy-Quiting-to-succeed-Episode-63.mp3Sometimes you have to quit to get ahead. This happens when other things are holding you back. Ray Zinn,...

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  • Bringing Jobs Back to America

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    http://toughthingsfirst.com/wp-content/uploads/Ray-Rob-Paul-Bring-Business-Back-Episode-72.mp3The outlook for businesses in the U.S. is in flux, and the climate may be right to entice some...

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  • Managing a Workforce

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    http://toughthingsfirst.com/wp-content/uploads/Ray-Dave-Williams-WorkForce-episode-74.mp3Managing your workforce and worker’s pool. In this edition of Tough Things First, Ray Zinn is host to David...

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  • Traits of Great Leaders

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    http://toughthingsfirst.com/wp-content/uploads/Ray-Guy-Traits-of-great-leadersEpisode-62-01.mp3What are the traits of a great leader? Ray Zinn should know. He founded and led the most consistently...

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  • Vision and Insight

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    http://toughthingsfirst.com/wp-content/uploads/Ray-Rob-Paul-Vision-Insight-episode-73.mp3The best entrepreneurs possess vision and insight, but those two attributes are sometimes not easily understood. Tough Things First...

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  • Change

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    http://toughthingsfirst.com/wp-content/uploads/Ray-Jeff-Change-Episode-71.mp3Change comes voluntarily and sometimes by force, as with the sudden loss of a job, but is there a...

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